Create A Link For Customers' To Write Reviews
Google Reviews are a great way to to increase visibility in Search Engines, and with a good star rating you gain customer trust which can lead to more online sales.
(You will need a Google My Business account for this)
To create a link to send to guests, you will need to get the Place ID for your business.
To get your Place ID:
- Go to the Google Places API.
- Enter your business information in the 'Enter a location' field at the top of the map.
- Click your business name in the list that appears.
- Your Place ID will appear on the map, beneath your business name.
You will need to add your Place ID to the following URL to create your link:
https://search.google.com/local/writereview?placeid=(add your place ID here)
So for our example the link would be:
When customers click your link, a window will open in their browser. They’ll be able to rate your business and leave a review:
Sending the link to customers
You can either manually email the link to your customers, or using iBex Email Templates and Email Scheduler you can easily set up a 'thank you for staying' email that will automatically send out to guests' after they have departed encouraging them to leave a review.