Category: Live Chat

Live Chat Dashboard Instructions Widget Options – Customize the Chat Widget – Modify the greetings for the Widget Using the dashboard – How to answer an incoming chat – Viewing Chat History – Creating Canned Responses – Enabling Desktop Notifications – Managing sound settings

We are finding the chat option on our website to be a valuable addition to our support and sales tools. We believe that you too would find it helpful in quickly responding to prospective clients’ questions while they are on your website thereby aiding in booking conversions. Setup Instructions 1. First you will need to […]